Purchasing

[AlmightyQju]

Hello,

i tried the trial version of flowstone and like it alot. So i just purchased the full version on the website. But now i am wondering how long it will take between the purchase and being able to download flowstone. I thought it will be instant available, but it isn't. Is that a normal behavior or is something broken?

It's been only 2 hours ago, but my trial version has expired an i want to go on Maybe im too impatient ^^

Kind Regards
Qju

[djbrynte]

i think you should be able to download it without any break. Its just the updates. U need to buy updates. But when the update time will expire you will still have the updates you pay for there.

[AlmightyQju]

mmh. So getting this in the download section instead of a download link is not normal?

No customer details found. If you think there has been a mistake and you should have access please email us on info@dsprobotics.com.

As i already got an payment confirmation from paypal the purchase should be completed.

I will write an email, then. Are there known response times? In the support thread there is a hint that they will be reading this forum daily, but the last login from support-user is months ago...

imho Flowstone is a gem and i really want to go on with it ^^